ABOUT THIS JOB

• Inspects all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair
• Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning
• Verifies and updates status of discrepant rooms throughout the shift
• inspects all rooms to ensure cleanliness.
• Notifies GM and/or Chief Engineer of maintenance repairs necessary
• Acts as Manager on Duty when required
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• Minimum of 2 years in Housekeeping management position
• Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic math skills
• Ability to communicate effectively verbally and in writing
• Strong leadership skills
• Ability to exceed expectations of guests and team members

JOB COMPETENCIES:

• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
• Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
• Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.